Return & Refund

At Elene, we are confident that you will love your new accessory. However, we also understand that sometimes things don't go exactly as planned.

Our Return Policy

You have 15 days from the shipping date to return your accessory to us. It must be in the same condition as when you received it, with no signs of wear or damage. We accept returns, but we encourage our customers to carefully consider their purchase before placing an order. Each Elene accessory is a unique work of art, designed with care and dedication. We want it to find an owner who will love and appreciate it for its true value.

Our Commitment to You

Our customers' satisfaction is our top priority. If you are not satisfied with your accessory, we want to know. We want to understand why, and we want to do everything in our power to make it right. At Elene, we believe in the art of communication. So, let's talk. Send us an email, give us a call. We are here to listen, to understand, and to find a solution that works for you. Thank you for choosing Elene. We are excited to share the beauty of our accessories with you.